FAQs

Frequently Asked Questions

How can I pay and what are the conditions?

Once you have confirmed the final itinerary we would request a 20% deposit. Please note that gorilla permits must be paid in full at the time of booking. As soon as we receive your payment we will be able to provide you a 100% guaranteed reservation of all activities, accommodation and gorilla permits.
The remaining 80% should be settled latest 7 days before the start of your adventure.

What is included in the price?

All our packages include all services such as the driver guide, all tour activities, park entrance fees, airport transfers, 2-3 meals per day, accommodation, as well as non-alcoholic drinks and seasonal fruits throughout the journey.
The following things are not included: airline tickets, visa fees, tips and personal expenses.

Why are the prices so competitive despite 10% of profits being donated?

We are happy to work at 10% lower margins than other tour operators since we strongly believe that with our passion to share the beauty of Uganda with our customers comes also the responsibility to “give back” in order to ensure a sustainable Uganda with its amazing gorillas, flora, fauna and cultures.

How many people will I travel with?

Ugadventure Safaris offers tailor made safaris for any number of participants and the bigger the group the more attractive the price will be. Generally, all clients always are alone but you may opt in for others to join your group to reduce your total cost of the trip.
All trips are done with comfortable jeeps offering seats for four to six people, or with 4WD minibuses that can take a maximum of eight people. We always make sure that all people have a window seat unless of course you prefer travelling in a large private group within only one vehicle to optimize cost.

Will my guide speak English?

All our tours are guided by qualified and experienced English speakers.

How much money shall I bring?

All food is included in our packages but you may want to bring along some money for additional snacks, local souvenirs, tips and possibly other activities you may decide to do like community walks or tours meeting the indigenous tribes etc… Our customers usually get along with between 10 and 50 USD per person/day. We strongly recommend bringing USD which can be used as currency across Uganda, or withdraw Ugandan Shillings at the airport cash machines since in the country side credit cards are not widely accepted and cash machines might sometimes be out of service.

What clothes shall I bring?

This depends by season and tour destination and we will individually give you advice before your trip.

I opted in for more travelers and lastminute someone will join, do I get a refund even if I paid already?

Yes. If more travelers join your group in the last minute we will refund you back the difference of respective group prices.

How far in advance should I book?

Gorilla permits are highly demanded and we recommend booking at least 5 months in advance, Gorilla Trekking is regarded as a year-round activity but the best time to book your gorilla trip is during the pea season which runs from late May to early September but you definitely need to book at least 5 months in advance

Why Book With Us?

  • No-hassle best price guarantee
  • Customer care available 24/7
  • Tailor made safari packages
  • Free travel insurance

Got a Question?

Please do not hesitate to contact us. We have an expert team who are always happy to talk to you.

+256 704 970 350

info@ugadventure-safaris.com